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Rating Your Customer Response

Overview :

Never had I ever heard or seen any marketing messaging spoken or written that describes a company of having anything but excellent or award winning or whatever positive adjective describing stellar customer service. And, many times I am disappointed in the actual customer service experience.

By Jacalyn Holsted|2021-07-08T14:08:31-07:00July 8th, 2021|Podcast|Comments Off

About the Author: Jacalyn Holsted

Jacalyn Holsted is the president of On Point Thinking. She produces a weekly podcast “On Point Conversations” and blog posts surrounding marketing, content strategy, communicating and team building in the Covid19 environment. She has held positions as a VP Client Services for several marketing agencies and consulted for Microsoft, Genie Industries, Hewlett Packard as well as a large range of small to medium size companies. A seasoned consultant and content strategist, she provides a wide range of consulting surrounding marketing, content creation and distribution, communications and team building.