Because it is the foundation of your marketing program and by creating quality branded content and posting that across your applicable media outlets you can deliver a consistent message which provides your customers and potential customers with engaging material and value added information. This is not only valuable for your target but also for your company. Advantages are many including a positive brand image, the opportunity to build trust, increases sales and the ability to save money and time in the creation of marketing materials.
How do I build a content strategy?
Here is a step by step approach.
1. Outline objectives
First, conduct an audit of your current content strategy program. Is the graphic identity as well as message consistent? Is it the image you want to portray? Does it communicate your unique selling proposition? Is is geared to your target audience? When you have a clear picture of what you are currently doing you can start to evaluate weak areas and needs. Start by defining the over reaching content strategy objectives and then take each media outlet you are using and define the specific objective for each medium.
2. Define your audience(s)
Do you have a good idea of who your target audience is? What do they want to hear? What does this audience need or want from your company? What content would benefit the target as well as your company? This is a time to set objectives that will provide a focus as well as positive results. Include how you are going to measure the success of each program. Research what other communications your customers receive from you and your competitors. Where does your target audience get information about the category that you are involved in?
3. Consider targeting opportunities
Targeting different types of customer through segmented content can make the process much more efficient and cost-effective, so consider producing different versions of your publication and digital content. But if you want to segment, you will need a database or list that offers that segmented information. If you don’t have one, consider what you need and start building the database that allows for segmentation. This can be as simple as utilizing a spreadsheet to begin this process. Once you have finalized what data and criteria you need then you can look for a more sophisticated, productive method of handling your customer database.
4. Establish your distribution strategy
How will your content reach your customers? What combination of media channels best fit your target audience? From print to online, digital to video, there are a huge range of channels to choose from. If you don’t trust the accuracy of your customer database (or you don’t have one), consider buying a list that matches the profile of your customers.
5. Establish measurements
Having regular, high-quality content can be a significant investment of time and money for your company, so establish benchmarks for success based on your objectives. Your objective should include measurable results. If you can plan or estimate how this approach will benefit the bottom line or the brand image of your company. You then need establish a workable budget. Next, get internal buy-in from all relevant departments, especially if you are expecting them to contribute to the budget.
6. Consider contracting with a content marketing agency
Very few client companies have the resources or expertise to create effective content in-house, so you may need to hire an outside agency. Be specific with the agency on what you are looking for and include the items that are important to you and your company including project criteria and potential working budget. Choose wisely not every consulting content marketing agency will fit your needs. Invite several to meet with and learn about all their services and what they can offer your company. For more information on selecting and working with an outside agency read blog post.
7. Create content
Once an agency has been selected, as them to provide a full content plan for your approval before they start creating any content. At these initial meetings you should agree to a communication plan between you and the agency including working arrangements, deciding such issues as how you want the content to be presented and who will approve the content within your organization.
8. Agree to a launch strategy
Do you have a launch date in mind. Are you going to include any research or user feedback from a sample group of your trusted, loyal customers and get their opinion. Also be sure to include introducing the content program to your internal company audience.
9. Launch systematically
Take the time to launch systematically-just in case there is something that you did not anticipate.
With the introduction of the launch and initial results gathered, you and your agency should now have a debrief meeting in which you go over all aspects of the content. With any new information and feedback, your agency can then start on the next phase of the campaign. Meanwhile, review your targeting strategy and ensure any internal results or opinions are communicated to your agency.
11. Move forward!!